Política de reembolso

Products eligible for return or refund (required proof: photos/videos)

1.Damaged/defective products (broken, defective, missing elements) → Return or full refund!

2. Incorrectly sent goods (wrong style, color or size) → Return or full refund

3.Order not delivered (more than 30-45 days) → Free re-delivery or full refund

Non-compliance with return and exchange conditions

1. Personal preference (dislike the style or color)

2. Customized products (personalized or exclusive design)

3. Second-hand/abused items (for hygiene and safety reasons, unless it is confirmed to have quality issues)